Returns & Exchanges
At ApeSurvival, we want you to be completely satisfied with your gear; if your purchase doesn't meet your expectations, we offer a 30-day window for returns or exchanges on all unworn apparel.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain in resalable condition during transit.
Ship and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing